elusiveat ([info]elusiveat) wrote,
@ 2008-04-30 17:24:00
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[friends] informed refusal
I went to the eye doctor today. It was the first time I'd gone in something like 10 years.

When I was a kid, I had an eye doctor that I really liked, named Dr. Guyton. He had a great sense of humor, and a pretty laid back attitude toward treating patients, specifically recommending against invasive procedures if he felt they were unnecessary. Going to the eye doctor was kind of fun. You got to look at interesting things and talk about them. I didn't so much like the glaucoma test, where they puffed air in your eye, but the rest was neutral or pleasant.

Sometime around when I was college aged, Dr. Guyton retired. I went to the same office with my mother for us each to get a checkup with doctor who had replaced him. That appointment did not go well.
I was anxious during the glaucoma test, which meant I kept blinking. The physician's assistant told me that I really needed to keep my eyes open or they'd have to take me into the back to do it. I vaguely knew that going "into the back" meant that they'd be physically touching my eyes. It didn't help that she used a similar intonation to taking Old Yeller out back. And somehow it doesn't seem to me that threats are a very good approach to getting a person to stop displaying reflexive anxiety responses.

I don't remember if they actually did the glaucoma test. Next they took me into the examination room, and the assistant announced that she was going to dilate my pupils so that the doctor could "take a look."

Dr. Guyton never dilated my pupils. Well, he did once, when I was very young to check out... something. I'm not sure what. I had to wear funny sunglasses. As a kid it was kind of fun, like a game. As an adult, I hated the idea of being given a medication to interfere with my natural defensive response to bright light seemed a bit invasive. And I knew it wasn't necessary, because my previous doctor had never done it.

If I'd believed that it was necessary, we might have succeeded in getting the drops into my eyes. As it was, I felt forced into a treatment I saw as unnecessary. I responded by fainting. (It was a somewhat unexpected result, because eye-related stuff doesn't normally fall within my phobia.) The rest of the appointment didn't happen. My mother was upset about the whole thing.

My father seems to understand my emotions on this issue a bit better, and sat down with me later that evening. He said that he wanted to make sure that I understood: I always have the right to refuse treatment.

No, I hadn't understood. No one had ever told me that. It was like having a tether cut. I was given control over my life. Still, it's taken this long for me to go back to an eye doctor.

The impetus was concern that I might have damaged my eyes by some irresponsible behavior as a child. I wanted someone to look at my retina. I understood that this would likely require pupil dilation. I wasn't enthusiastic about the prospect, but was ready to accept it as a necessary protocol if it would increase the chance of catching long term damage sooner and potentially increasing the chance of successful treatment.

Coming up on the appointment, I was pretty anxious, and decided to have Tufts Health Services phone the doctor ahead of time, to let them know about my history of fainting (I traumatized them pretty badly when I fainted after a blood test), and that I strongly prefer non-interventionist approaches, and to maintain control over my treatment.

What happened at the eye doctor
When I got to the office, the assistant who saw me asked how I was, and I said I was a bit anxious, and confirmed that she'd gotten the word from Tufts Health Services. She tested my vision, looked at my pupils ("Nice big pupils."), and then said that she was going to check the pressure in my eyes, and so was going to add a numbing drop to each eye.

I hesitated. I said I was scared, that I'd never had my eye pressure measured directly, and that I'd always previously gotten the air-puff test, which was bad enough. She assured me that I wouldn't feel it at all, that she'd had it done, and it didn't hurt. I still hesitated, asked whether this was entirely necessary.

She said that if I wanted to, they could skip the glaucoma test, but that the doctor would need to dilate my pupils in order to see my full retina and check for the damage I was concerned about: "Your pupils are big, so she'll be able to see most of the retina without dilation, but she'll have to dilate them to see the whole thing." I said that I understood, and wasn't too happy about it, but was willing to have it done. After some hesitation I asked if we could put off the glaucoma test for now.

She said she'd go talk to the doctor, and then the doctor would come in and take a look at me. I waited a little anxiously. When she came back, she said that the eye doctor could check the pressure of my eyes by touching my closed eyelids, and that since my pupils were big and I have light-colored eyes, she could check my retina without dilating my pupils, "So we can do this with no eye drops at all. How does that sound?"

"That sounds great," I said.


***

My relief was tremendous, and the tests that the doctor did was very quick, and totally painless (except for needing to deal with the bright light in my eyes). The glaucoma test consisted of her lightly touching my closed eyelids, for about a second each. After she looked at my retinas, she said that she didn't see any sign of damage at all, which was also a huge relief.

But, in addition to relief I feel a certain amount of anger that I needed to be as stubborn as I was in order to get the least invasive treatment possible. It's great to know that I always have the choice of refusing treatment, but it blows my mind the lengths that are generally needed in order to get the least invasive treatment possible, and even to find out that less invasive procedures are available. The examples I'm talking about are pretty non-invasive to begin with, but I have to assume that the same protocols exist throughout the hierarchy of treatments, in terms of not informing patients of options. For me, that's a very scary thought.


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[info]noneuklid
2008-04-30 10:29 pm UTC (link)
In the practitioners' defense, viewing each individual who comes through a door as a separate and valuable human being can be a massive exercise in concentration. This is compounded by the general anti-intellectualism (or intellectual narcissism, which is in some ways even worse) of many patients, who may presume that two tests designed to examine the same condition will have the same veracity, even if one is performed with far less precise instrumentation.

So they will by default use the most expedient method of treating people (expedient here meaning allowing them to confidently give results in a minimum of expended time and continue operating profitably), in assembly-line fashion. I suppose that's not an especially charitable way to look at things, but I find it easy enough to relate to.

Reminding other people that you are also a person is sometimes necessary.

Edited at 2008-04-30 10:29 pm UTC

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[info]elusiveat
2008-04-30 10:33 pm UTC (link)
I seem to have successfully reminded them in this case. Through 1) a phone call from my primary health provider, 2) an expression of fear, and 3) a flat out refusal. I hate the fact that 1 and 2 seemed almost empty in practical consequences without the addition of 3.

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behold! science to the rescue
[info]perspicuity
2008-05-01 01:30 am UTC (link)
one of my inside eyes:



background: i've never had my pupils dilated. doctor's apparently didn't have to, as my eyes opened WAY up (good night vision), and they always had a good look. my current doctor got this new TOY. a special eye camera. we like toys. oh yes. optional, $30, and compelling. you look into a deep deep black hole with a weird red lit perihery. you wait. doctor has you adjust a little bit here and there, as he is able to watch realtime, and at some point, click, he takes an image. there's no contact, pressure, flash, noise... very cool.

it let's him get an amazing image capture (original image is huge huge huge). the bright green center is my optic nerve reflecting back, healthy, you can see the fovea apparently being fed PLENTIFUL micro-capillary action. apparently my inside eye is lovely. doctor can study as his leisure as well or use as a referral. special bonus: he email them to me :)

edited: linked to the original "dark contrast" image. this one is shinier.

also: fainting with eyedrops: apparently common? it's atropine still? some people react, and they seem to know this.

#

Edited at 2008-05-01 01:40 am UTC

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Re: behold! science to the rescue
[info]elusiveat
2008-05-01 04:47 pm UTC (link)
Very pretty! I assume these are false colors? Do you know what the red and green correspond to?

also: fainting with eyedrops: apparently common? it's atropine still? some people react, and they seem to know this.

Interesting, although this particular episode wasn't a physiological reaction because... I fainted before the drops went in.

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thanks much
(Anonymous)
2008-05-09 09:29 am UTC (link)
i am gonna show this to my friend, dude

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[info]mycroft
2008-05-19 03:42 pm UTC (link)
I got the same spiel from my optometrist about why retina scans are helpful, shortly after he got the machine, and I've always refused the test. Now he doesn't even ask.

In the case of my optometrist, he's not even making money off the additional procedures. He charges much less than most other places for the retinal scan. He's done a bunch of work free over the years to try to find contact lenses that work for me. I don't doubt his motives.

Practically speaking, I think the issue for them is liability. They don't want to be sued for malpractice because they missed something. If you make a choice that reduces their ability to get all the information that would aid in certain diagnoses, they want to be very clear about that.

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[info]elusiveat
2008-05-19 03:52 pm UTC (link)
If you make a choice that reduces their ability to get all the information that would aid in certain diagnoses, they want to be very clear about that.

I don't know if that applies here, though. They didn't tell me anything that indicated that my choices would reduce their ability to diagnose me with anything. They simply backed down when I insisted.

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[info]mycroft
2008-05-19 04:13 pm UTC (link)
Sounds like poor communication.

I can't remember how it went in that particular case (it was years ago), but in general I ask my doctors a lot of questions. If they're not helpful, I go somewhere else. E.g., with the drops you mentioned for the glaucoma test, I asked, and my optometrist explained what it was for, the chemical name and formula of the active ingredient, and the biochemistry of how it works. This is why I love my optometrist*.

OTOH, when I asked my oral surgeon about a medication he prescribed for me ("Norco" -- turns out to be essentially another brand of Vicodin), he either didn't know or wouldn't tell me. I was pissed. I ended up not buying it and using OTC painkillers instead (which were just fine -- though sadly they don't sell ketoprofen OTC any more).

* For the record, my optometrist is Duane Smith, at the Lenscrafters in the Cambridgeside Galleria.

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[info]elusiveat
2008-05-19 05:02 pm UTC (link)
Sounds like poor communication.

Well, they didn't give a reason. It's possible that they had a reason and failed to share it. I think it's also possible that their reason is no more than that's the way they've traditionally done it and they don't see any particular reason to change.

E.g., with the drops you mentioned for the glaucoma test, I asked, and my optometrist explained what it was for, the chemical name and formula of the active ingredient, and the biochemistry of how it works. This is why I love my optometrist*.

Fundamentally, this response sounds like a reductionist approach, which is really not what I'm looking for. I know what it's for: it's an anaesthetic so I don't feel them touching my eye. I would get no additional information by knowing the chemical formula: functionally that's just another label. The biochemistry of how it works might be kind of interesting, but my ultimate concerns have little to do with *how* the drug works. True, if there are specific known side-effects, that's a bigger concern. But in my view, it's a mistake to assume that there are no side-effects just because none have been discovered. Furthermore, putting an anaesthetic into something as delicate and exposed as the eye poses dangers even in absence of direct side-effects. I'd like a doctor with the humility not to assume that what *can* be done must be a good idea.

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[info]mycroft
2008-05-19 05:47 pm UTC (link)
Fundamentally, this response sounds like a reductionist approach, ...

Ah. He wasn't doing that to wow me. It's more like "geek communion." We've talked about a bunch of things related to optometry -- e.g. the specific visual properties of particular lens materials (both spectacles and contacts). Mostly this is just filler and curiosity, but it did help me find a lens type that I'm very happy with (and steel my resolve to browbeat Lenscrafters when they try to upsell me).

Fundamentally, I view the medical professional as someone I'm paying to do a service. They can make recommendations -- I encourage them to, since they're the experts -- but ultimately it's my choice what to do. The prescription system really screws with that, though; it puts them in the position of being able to, at least, insist on either a specific course of action or nothing. With doctors and psychologists, I understand, though I don't agree with, why this is a result of the war on drugs -- but I don't understand why optometry works that way. Or at least I didn't, until I got a pair of glasses once that was subtly wrong in a way that gave me muscle spams in one eye. Now I'm not sure. I suppose it's a necessary result of our insurance stupidity -- if I could order any pair of glasses, then I could essentially use my insurance to help someone else.

Anyway, I'm wandering here. Work time.

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